Product scope
What it does
Refunds go back to the source payment with a second approver — the requester can't approve their own — with the refundable balance validated under a row lock so over-refunding is impossible. Online refunds are gateway-confirmed before the fee ledger reverses; a failed refund releases the reserved amount, and the parent is notified when it lands.
The school problem
School teams need a dependable way to handle Refund Management: Process refunds cleanly. The required records, assigned roles and review boundary must remain explicit.
