All modules Communication & Family Engagement

WhatsApp Alerts software for Indian schools

Approved-template WhatsApp updates

Feature identity
WhatsApp Alerts
An illustration, not a screenshot. The interactive example below shows what this capability actually does.

WhatsApp Alerts in a school workflow

Example provider evidence

Evidence layer 01Meta-approved template sends — never free text outside the 24-hour window
Evidence layer 02Per-school WABA credentials with signature-verified webhooks
Evidence layer 03Template sync from your WABA plus a picker in the composer

The configured provider's returned state remains distinct from the school record.

Meta-approved template sends — never free text outside the 24-hour window
Per-school WABA credentials with signature-verified webhooks
Template sync from your WABA plus a picker in the composer

Code-native illustrative example · not live product UI · no customer dataExample labels and outcomes come from this capability's reviewed catalogue record.

Product scope

What it does

Business WhatsApp the compliant way: Meta-approved templates through the school's own BSP (MSG91 or WhatsApp Cloud API), consent and STOP/START opt-outs honoured, and every message's delivery status logged. Absence alerts, fee reminders, results and notices all ride this one funnel.

The school problem

School teams need a dependable way to handle WhatsApp Alerts: Approved-template WhatsApp updates. The required records, assigned roles and review boundary must remain explicit.

Day-to-day work

How your school uses it day to day

Approved-template WhatsApp updates.

Meta-approved template sends — never free text outside the 24-hour window
Per-school WABA credentials with signature-verified webhooks
Template sync from your WABA plus a picker in the composer
Delivery and read statuses with no-downgrade ordering

Operational result

What your school gets

Approved-template WhatsApp communication with school-owned provider configuration, opt-outs and ordered delivery/read states.

Access and ownership

Who typically uses it

Communication administrator
School administrator
Template approver
Parent or guardian

What each person can actually see depends on the role you give them and which classes or records you assign.

Availability and setup

What to confirm before rollout

Communication & Family Engagement catalogue capability

School WABA/BSP credentials, Meta-approved templates and consent controls
Requires a configured WhatsApp provider, Meta-approved templates and consent controls.

Connected operating context

Available workflows

These are the documented neighbouring capabilities that school teams may review with this module. A related page does not imply that every hand-off is automatic or enabled in every plan.

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Buyer questions

Frequently asked questions

The questions school owners ask before they subscribe: what it does, who can see it, and what to set up first.

Does WhatsApp Alerts work on its own?

Announcements, Automated Fee Reminders, Attendance Alerts, Homework Updates are the documented neighbouring capabilities. They help a school evaluate the surrounding hand-offs, but a related page does not mean every integration is automatic or included in every plan.

What should our school prepare before enabling WhatsApp Alerts?

School WABA/BSP credentials, Meta-approved templates and consent controls. Requires a configured WhatsApp provider, Meta-approved templates and consent controls.

Is AI used in WhatsApp Alerts?

No AI capability is asserted for WhatsApp Alerts. Its documented work remains controlled by school records, roles and permissions.

How do we confirm the plan and implementation scope?

Plan inclusion and rollout scope depend on the live plan matrix, readiness state and your school's written proposal. The demo team will confirm the applicable boundary before rollout.

Related evaluation guides

Assignment & Notices

See the Communication & Family Engagement workspace Compare plans and commercial costs

See it in your school context

Run whatsapp alerts the connected way.

See how this workflow fits your school's current records, roles, plan and rollout requirements.