Product scope
What it does
An urgent announcement can queue a broadcast over the school's selected configured channels, while transport SOS can record an incident and create critical staff alerts. A mid-trip vehicle substitution can queue a route-specific parent notice. Each path is asynchronous and subject to provider availability, recipient eligibility and delivery status.
The school problem
School teams need a dependable way to handle Emergency Alerts: Urgent configured-channel broadcast. The required records, assigned roles and review boundary must remain explicit.
